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FAQ for Bidders

  1. Why should I use the auction?

  2. How do I bid on an item?

  3. Do I need to register again in order to bid on another item?

  4. How many items may I bid on?

  5. Can I change my password?

  6. How can I change my home information if I've moved?

  7. How do I know if I've been outbid?

  8. How do I know if I've won the auction?

  9. How do I know how much shipping is?

  10. Who can view my home information when I place a bid?

  11. Do I have to buy the item if I've won the auction?

FAQ for Sellers

  1. Why should I use the auction?

  2. How do I post my item up for auction?

  3. How many items may I put up for auction?

  4. Do I need to register again in order to post another item?

  5. Does it cost any money to post an item up for auction?

  6. What should I put up for auction?

  7. How do I get people to bid on my item?

  8. Do I have to sell my item to the highest bidder if the price is less than I wanted?

  9. What is an increment?

  10. How long does an auction last?

  11. Can I change my password?

  12. How can I change my business information if I've moved?

  13. How do I post large quantities up for auction?

  14. How do I know who has won the auction?

  15. How do I know if anyone has bid on my item?

  16. Is the cost for shipping added into the bids?

  17. How do I get the home information for the highest bidder?


FAQ for Bidders


Why should I use the auction?

The auction is a free, not to mention fun alternative to acquiring an exotic invertebrate, or even supplies for your invertebrates! Instead of buying a rare tarantula, for $60.00 from a dealer, for example, you may end up buying one for $30.00 on this online auction! There are virtually no limits on how low the winning bid may be! You can get some good deals on this auction, so try it out!

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How do I bid on an item?

In order to place a bid on an item, you must first go into "New Registration" at the bottom of the Main Auction Page. Then, just fill out the form, and submit it. In a few minutes you will receive an e-mail with a password and your nickname. It is recommended that you print out the e-mail. Once you have received your password and your nickname, then you may place a bid by going into the item you want, and then going to the bottom of the page and filling in the amount that you will bid, and your password, and nickname. If you follow those instructions, it should take less than five minutes to bid on an item!

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Do I need to register again in order to bid on another item?

No, you do not need to register again in order to bid on another item. If you've registered once, use the same nickname and password for any other bids you want to place. It's that simple!

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How many items may I bid on?

There is no limit to the amount of items you may bid on, as long as you're prepared to pay for any items that you win, maybe even ALL the items you bid on!

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Can I change my password?

Yes, you can change your password! Since many of you don't want to keep the nonsense password that you receive by e-mail, you can go into "Change Registration" at the bottom of the Main Auction Page, and type in the password of your choice. If you prefer, there is a direct link to "Change Registration" on the e-mail you receive with your nickname and password.

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How can I change my home information if I've moved?

If you moved, or are moving, and want to change the home information on your registration, go into "Change Registration" at the bottom of the Main Auction Page, and type in your new address, phone number, etc.

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How do I know if I've been outbid?

An e-mail will be automatically sent to you informing you that you have been outbid.

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How do I know if I've won the auction?

An e-mail will be automatically sent to you informing you that you have won the auction. You will also receive information on seller and payment info.

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How do I know how much shipping is?

When you read the item's description, the seller is suppose to include the amount for shipping. If there is no shipping cost included in the description, you should e-mail the seller by clicking on his/her name, and ask them how much shipping would cost. It isn't a good idea to bid on an item, if you don't know the shipping amount. Some shipping could get expensive, enough to change your mind.

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Who can view my home information when I place a bid?

Nobody can view your home information when you place a bid. The only person that can read your home information, such as your address, etc. will be the seller of the item you bidded on, and that's only if you're the highest bidder! That is how the seller knows where to ship whatever you've won.

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Do I have to buy the item if I've won the auction?

Yes, if you win an auction, you will have to purchase the item at your bid. People may bid on an item thinking that there will be other bids, but if you end up being the highest bidder, you will have to buy whatever animal, or supply you have won. If you don't really want an item, don't bid on it!

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FAQ for Sellers


Why should I use the auction?

The auction is a free, not to mention fun alternative to selling your item! Instead of selling a tarantula, for example, at $15.00 on a classifieds section, you may end up selling it for $20.00 or $25.00 on this online auction! There are virtually no limits on how high the price may go! Don't worry about selling that tarantula for LESS than $15.00, because when you post an item up for auction, you can set a reserve price, the minimum price that you would want to sell your tarantula for, at, let's say, $15.00! Auctioning your item is a no-loose situation!

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How do I post my item up for auction?

In order to post an item up for auction, you must be registered. If you aren't registered, then click on "New Registration" at the bottom of the Main Auction Page. Then, just fill out the form, and submit it. In a few minutes you will receive an e-mail with a password and your nickname. It is recommended that you print out the e-mail. Registering is a simple, one-time thing that lets you place items up for auction! Once you have received your password and your nickname, then you may place an item up for auction by going into "Post New Item", and then filling out a description of the item you're auctioning, choosing a category, etc. and of course, typing in your password, and nickname. Also, it's very important that you include the shipping cost in your description. Just submit the information, and let the bidding begin!

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How many items may I put up for auction?

You may put as many items as you'd like up for auction, as long as you're willing to sell them. Knock yourself out!

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Do I need to register again in order to post another item?

No, once you've registered, you can use the same password and nickname as before to post up new items.

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Does it cost any money to post an item up for auction?

No, this is a free auction.

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What should I put up for auction?

Well, not to impose any mandatory ideas, these are just some suggestions. If you have a one-of-a-kind invertebrate, and want to get rid of it, that's ideal for the auction! If it's special, the bidding will continue, until the day the auction ends! Also, if you have excess spiderlings, a large amount of cockroaches, etc., this is where the auction could come in handy. If so, you can offer lots for auction. For example, 1 auction could be for a lot of 5 spiderlings, another could be for a lot of 25 spiderlings, another could be for 100 spiderlings, etc. The only thing that you can't do is if you have 50 spiderlings, let's say, and you want to offer them separately, you can't put up 1 auction saying that you have 50 for auction, because then the people will bid on it, expecting all 50, and not a single spiderling. Get it? It may sound a little confusing, just think about it for a minute.

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How do I get people to bid on my item?

Something that I find works well is to start off with a very low price. You know, a price that the customer wouldn't be able to get if they bought it from anyone else. Don't forget to set a reserve price though, because then you could end up selling the item to someone for TOO low of a price. Set your reserve price at the price you want for the invertebrate, which should be about normal, so that if the highest bid is lower than your reserve price, you don't HAVE to sell it to the highest bidder.

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Do I have to sell my item to the highest bidder if the price is less than I wanted?

That depends. If you set a reserve price for the price you wanted, no, you don't have to sell if the highest bid did not meet your reserve price. However you can negotiate with the highest bidder that did not meet the reserve price after the auction is closed. If you didn't set a reserve price, then you have to sell the item for the highest bid, whether it's a lot of money, or not. That is why it is a very smart idea to set a reserve price, you can't go wrong.

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What is an increment?

An increment is the amount of money that you choose is needed to outbid somebody, or the starting bid. For example, if a starting bid is $20.00, with $1.00 increments, the lowest possible next bid could be $21.00. It's good to keep increments low, like $1.00 in the example, for maximum bidding. This is due to the "it's only a dollar more" effect. Unless, of course, your auctioning something expensive, then you should raise the increment to $2.00, $3.00, $4.00, and so on.

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How long does an auction last?

When posting an item up for auction, you get a choice from anywhere between 1 and 14 days. You choose how long you want your auction to run for.

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Can I change my password?

Yes, you can change your password! Since many of you don't want to keep the nonsense password that you receive by e-mail, you can go into "Change Registration" at the bottom of the Main Auction Page, and type in the password of your choice. If you prefer, there is a direct link to "Change Registration" on the e-mail you receive with your nickname and password.

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How can I change my business information if I've moved?

If you moved, or are moving, and want to change the business information on your registration, go into "Change Registration" at the bottom of the Main Auction Page, and type in your new address, phone number, etc.

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How do I post large quantities up for auction?

When posting large quantities up for auction, as written earlier in this page, it's best to put the items in lots. For example, if you have 100 cockroaches, you could turn that into 4 different auctions. You could have an auction for 10 cockroaches, an auction for 15 cockroaches, an auction for 25 cockroaches, and an auction for 50 cockroaches. Or of course you could sell the roaches as one big group of 100. It's best to split large quantities into various lots though, to attract people who only want a certain amount, not all of the items.

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How do I know who has won the auction?

An e-mail will be automatically sent to you with the highest bidder, and his or her home information.

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How do I know if anyone has bid on my item?

An e-mail will be automatically sent to you every time someone bids on your item.

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Is the cost for shipping added into the bids?

That depends. If you don't mention the shipping price, or you don't state that your price doesn't include the shipping, then the shipping cost will be part of the bid. If you type, however, the amount for shipping charges in your item's description, then the shipping cost isn't part of the bid.

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How do I get the home information for the highest bidder?

Once the auction ends, an e-mail will be sent to you. The e-mail will have the winning bidder, and his or her home information on it. That way you know where to ship the item you've just sold.

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